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How it works

From the first ad to a booked consultation

LoopGen builds and runs the whole patient acquisition system for your clinic. You run the clinic. We run everything between the ad and the booked consultation.

The path

What happens to every inquiry

Sees your ad
Sends an inquiry
Gets a reply in 60 seconds
Is screened
Is booked and reminded
Arrives for the consultation
01

Compliant ads on Facebook and Instagram

We write, design and launch feed posts, Reels and Stories for your clinic. Each ad is written to Meta's advertising standards from the first draft.

  • Ads explain the treatment and offer a consultation
  • Ads reach only adults within driving distance of your clinic
  • Video scripts for your physicians, ready to film on a phone
  • You approve every ad before it runs
A person holding their knee while exercising outdoors
Example hook: "Stairs. Golf. Grandkids. Knee pain takes them one by one."

Sample ads

Three sample video ads

About 30 seconds each. They name stem cell therapy, so they reach people who are already looking for it. They make no claim about results.

Three questions before you book

Teaches the viewer what to ask any clinic.

Who should not book

Says plainly that nobody can promise a result and that insurance usually does not pay.

What happens at a consultation

Walks through the visit step by step.

02

Patient screening

An inquiry does not go straight to your front desk. Each person answers a short set of questions first, and the answers decide what happens next.

AnswerWhat happens
Right condition, understands it is self-pay, ready to actBooked for a consultation
Right condition, not ready yetReceives useful information until they are ready
Wrong condition, or expects insurance to payDoes not reach your calendar
The screening questions
  • Which area is the problem: knee, hip, shoulder, back or a sports injury?
  • How long has it affected you?
  • What have you already tried?
  • Has surgery been suggested?
  • Are you comfortable with a self-pay treatment?
  • Would you pay in full or use financing?
  • When do you want to start?
03

Follow-up within 60 seconds, then a real call

Speed decides whether an inquiry becomes a patient. A Harvard Business Review study found that companies that contacted a new inquiry within one hour were nearly seven times more likely to have a real conversation with the decision maker than companies that waited one hour longer.

60 sec

An automated first reply by text and email, day or night.

Same day

A real person calls and has the qualifying conversation.

24/7

Patients can book a time themselves at any hour.

42 hours

The average time 2,241 U.S. companies took to answer a new inquiry in the same article.

An older couple walking outdoors
Reminders on every booking. Confirmation, reminder and same-day messages until the patient arrives.
04

Booked consultations on your calendar

Qualified patients are booked straight onto your clinic's calendar. Your physician does the consultation and makes the clinical decision.

  • We confirm the condition is one your clinic treats
  • We check for the medical disqualifiers you give us
  • We confirm the patient understands the treatment is self-pay
  • We confirm the patient lives within your drive radius
  • We plan for a show rate of 80% or more

Included

Everything else we take care of

Clinic CRM

Every inquiry, stage and consultation in one pipeline, built and managed for you.

Patient education

Landing pages, email and text messages that inform people before they book.

Past inquiries

Old inquiries and past consultations are contacted again and booked where they are a fit.

Google reviews

Patients are asked for a review at the right moment.

Monthly report

Cost per inquiry, cost per booked consultation, show rate and revenue.

One clinic per metro

We do not run this system for another clinic in your area.

Who does what

What we do and what your clinic does

LoopGen
  • Ads, landing pages and tracking
  • Screening, follow-up and booking
  • Reminders and reporting
Your clinic
  • Pays the ad spend directly to Meta
  • Approves ads within 48 hours
  • Keeps the booked consultation slots open
  • Consults and treats

See what this would produce for your clinic